May we help you? Please call us at (866) 790-3272.
Updated November 2, 2016
INFORMATION WE COLLECT
We collect information from a variety of sources, including:
All the information we collect about you may be combined to help us tailor our communications to you, improve the content of our website, and optimize your shopping experience.The following are examples of the types of information we may collect:Information you provide:
Information associated with use of our website:costello.net uses the information gathered from cookies and web beacons, such as IP address to enhance your experience on our website.Information associated with transacting business with Costello Jewelry Company including:Transaction information, including:
HOW WE USE YOUR INFORMATION
We may use the information we collect to: process a transaction; provide products or services you request; improve our website and store; enhance your shopping experience; and for marketing and promotional purposes. We may combine information about you that we collect on-line, in our stores, via mobile applications, and from third party sources.
USAGE DETAILS AND IP ADDRESSES
As you navigate through the Website, we may also collect details of your visits to our Website, including, but not limited to, traffic data, location data, logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' equipment, browsing actions and patterns, and does not identify any individual.
At costello.net, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. We use session cookies, for example, to manage items added to your shopping visit. Persistent cookies last from visit to visit; they do not go away when you exit your browser. At costello.net, we use persistent cookies to give you a more personalized shopping experience and to help you navigate our website more efficiently. For example, we use persistent cookies to show you items you have previously browsed.
A Flash Cookie (also known as Local Shared Object) is a data file stored on your computer by the websites that you visit. From time to time, moyerfinejewelers.com may use Flash Cookie(s) on the website, for example, to enable or control Flash-based content. Flash Cookies provide similar functionality as the cookies, but are based on different technology and are persistent; they do not go away when you exit your browser. To manage the Flash Cookie settings and preferences for your computer, please click here and you will be directed to the Settings Manager on Adobe's website. You may also be able to manage Flash Cookies from your browser, depending on the version of your browser.
Managing cookie preferences differs from browser to browser so please refer to your browser for further information. If you would like to disable cookies and web beacons from costello.net, please use the help function in your web browser to restrict cookies from our website. If you block cookies from costello.net, you will not be able to utilize our website to its full potential.
Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit the Company to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons are not used to access your personal information on the Website and are only used to compile aggregated statistics concerning use of the Website.
We do not collect personally identifiable information automatically, but we may tie this information to your previously submitted personally identifiable information.
We use the information we collect to provide the products and services you request, to tell you about other products and services we offer, and to manage our website and services.
We may share your information, including:
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that you provide via this Website to the following third parties:
We may also disclose your personal information to third parties to:
We do not sell our customer data to any third party for the purpose of marketing products.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted and in full compliance with all applicable laws, rules and regulations.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
INFORMATION ABOUT CHILDREN UNDER 13
The Children's Online Privacy Protection Act imposes requirements on Web sites that collect personal information about children under 13 (for example - name, address, e-mail address, social security number, etc.) Our policy is not to collect any personal information on any person under 13. For this reason, our online sweepstakes, e-mail and mobile sign ups are restricted to entrants who are at least 13.
If this policy changes, costello.net will revise this portion of its Notice of Privacy Practices and will comply with the requirements of the Children's Online Privacy Protection Act, which includes providing notice and choice to each child's parent or guardian before collecting any personal information.
CALIFORNIA PRIVACY RIGHTS
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information.
If you are a California resident and want a copy of this notice, please submit a written request to the following address:
Costello Jewelry CompanyATTN: Privacy Office474 North Main Street Glen Ellyn Il, 60137
In your request, please specify that you want a "Your Costello Jewelry Company California Privacy Rights Notice." Please allow 30 days for a response.
If you are a minor under 18 and have a profile on costello.net, you may ask us to remove reviews or other content that you posted on the site by writing to firstname.lastname@example.org. We will begin to process your request within 30 days. Please note that processing your request does not ensure complete or comprehensive removal of content that you posted.
HOW TO CONTACT US
If you have any questions about our privacy practices, you may contact us:By mail at:Costello Jewelry Company Credit and Customer ServicesATTN: Privacy Office474 North Main Street Glen Ellyn Il 60137By phone at 1-630-790.3272Via e-mail at email@example.com
CUSTOMER PREFERENCES AND OPT-OUT CHOICES
E-mail: To opt-out of receiving promotional or marketing e-mails from moyerfinejewelers.com at a specific email address, you may:
Or contact us:
By mail at:Costello Jewelry CompanyATTN: Privacy Office474 North Main Street Glen Ellyn, Il 60137 Note: It may take up to 10 business days to process your request.
Direct Mail or Telemarketing:To opt-out of receiving direct mail or telemarketing calls, you may:
By mail at:Costello Jewelry CompanyATTN: Privacy Office474 North Main Street Glen Ellyn, Il 60137
If you choose to write to us, please include your name, address, and phone number and state one of the following:
"NO MAIL OFFERS" (if you don't want to receive offers by mail)
"NO PHONE OFFERS" (if you don't want to receive offers by phone); or
"NO PHONE OR MAIL OFFERS" (if you don't want to receive either)
By phone at 1-630-790-3272
Note: Because mailings often are prepared well in advance (12-16 weeks, in many cases) you may, for a period of time, continue to receive some offers after you send us your request.
Do Not Track (DNT): costello.net does not currently have the capabilities to recognize the various Do Not Track signals from different web browsers. For more information on Do Not Track please visit http://www.allaboutdnt.org/
To disable cookies from costello.net please refer to the Help button in your browser.
This Notice of Privacy Practices applies to information collected in Costello Jewelry Company stores, online at costello.net, and via mobile applications (e.g., Costello Jewelry Company costello.net accessed through your mobile device).
We encourage you to refer to this notice periodically so that you understand our current privacy practices.
If you have any questions about this notice, please contact our Customer Service department:
By mail at:
Costello Jewelry CompanyATTN: Privacy Office474 North Main Street, Glen Ellyn, Il 60137By phone at 630-790-3272Via e-mail at firstname.lastname@example.orgYour access of and use of our website means you agree to the terms in this Notice of Privacy Practices and our Legal Notice.
If you are a registered user of costello.net, you can update your information in My Account.
If you have any additional questions, please call our Customer Service department at 1-630-790-3272
All products are subject to price change and availability. Costello Jewelry Company reserves the right to limit quantities. Any typographical, photographic or other errors are subject to correction. For all prices and products, Costello Jewelry Company reserves the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors.
Costello Jewelry Company